Senior NOC Engineer

Senior NOC Engineer - Network Operations - Bolton - £45,000 + Benefits

Location: Bolton (office-based)
Salary: £45,000 + benefits
Type: Permanent

SF Technology is working with a growing managed services organisation to recruit a NOC Team Leader to join their Network Operations team based in Bolton.

This is a great opportunity for an experienced Senior NOC Engineer, Network Operations Engineer, or Shift Lead looking to step into a leadership role while remaining close to the technology. You'll lead a team of Tier 2 engineers responsible for maintaining the stability and performance of customer network environments within a fast-paced 24/7 operations centre.

The position combines technical understanding, operational oversight, and team leadership, ensuring high service standards and strong customer outcomes.

The Role
As NOC Team Leader, you will oversee the day-to-day operation of the Network Operations Centre while supporting and developing a team of engineers delivering managed network services to multiple customers.

Key responsibilities include:
Leading, coaching, and supporting a team of Tier 2 NOC engineers
Overseeing daily NOC workflows and ensuring SLA performance
Supporting incident management and technical escalations
Monitoring network environments and assisting with troubleshooting when required
Ensuring effective shift handovers and operational continuity
Producing operational and customer reports using IT service management systems
Supporting training and development within the engineering team
Building strong relationships with internal stakeholders and customers

Skills & Experience
We're looking for someone with a strong background in network operations or managed services who is ready to step into a leadership role.

Key requirements include:
Experience working within a Network Operations Centre (NOC) environment
Strong understanding of network infrastructure (routers, switches, firewalls)
Experience supporting customer networks within an MSP or service delivery environment
Excellent communication skills and ability to work with both technical teams and customers
Experience mentoring or supporting junior engineers (leadership experience desirable but not essential)
Ability to remain calm under pressure and manage multiple operational priorities
Exposure to technologies such as Cisco, Juniper, or other enterprise networking platforms would be beneficial.

Working Environment
Office-based role in Bolton
NOC environment operating 24/7
Occasional flexibility may be required to support operational needs or incidents

Security Requirements
Due to the nature of the environments supported, successful candidates will need to pass enhanced security vetting. This includes background checks and typically requires a minimum of 10 years UK residency.

The Opportunity
This role offers the chance to step into a technical leadership position within a growing managed services environment, working with modern networking technologies and supporting a wide range of customer infrastructures.

You'll have the opportunity to shape team performance, influence operational processes, and further develop your leadership skills within a supportive and collaborative engineering environment.

If you're a Senior NOC Engineer or Network Operations professional looking to progress into leadership, we'd love to hear from you.

Apply now or contact SF Technology for more information.