Assistant Credit Control Team Lead

Job Title: Assistant Credit Management Lead
Job Type: Permanent (Hybrid working)
Location: Warwickshire
Salary: £32-34k + Excellent Benefits

Are you looking for a new challenge in Credit, one that offers variety, hybrid working and study support?

SF are partnering with a well known business in Warwickshire, who are looking to transform their Finance function, to a high performing team. They are looking to bring in talented individuals who want to get involved in the project, which will include system automation and new credit/collection techniques and procedures.

The business are looking to reward the team with a new bonus structure and study support.

Purpose of the Job:

Support the team lead in the collection of debt from escalated key accounts , ensuring KPIs are achieved through effective debt collection.

Key Skills, Experience & Knowledge:

• 2+ years' experience in Credit Control/Debt Recovery
• Proficient in Excel, ability to reconcile large volumes of data
• Experience in line management, coaching, and team motivation.
• Excellent communication and negotiation skills.
• Strong organisational and time management skills.
• Ability to prioritise and coordinate team activities.
• Analytical skills with attention to detail.
• Problem-solving attitude, persistence, and determination.

Key Responsibilities:

• Lead a small team of 3 members to maximize collections and reduce outstanding debt.
• Deputise for the Credit Team Lead as required.
• Reporting to the Credit Manager.
• Set and achieve collection targets and objectives.
• Foster a proactive debt collection approach.
• Ensure team activities align with policies and procedures.
• Support team members' growth through regular 1-2-1s.
• Maintain effective customer messaging.
• Communicate debtor reports and KPI information to senior management, escalating issues as needed.
• Coordinate and deliver year-end audit activities with the Treasury Lead.