Salesforce Administrator

Salesforce Administrator needed for a fantastic brand in Coventry. Permanent, hybrid role paying up to £45,000 per annum + bonus and benefits.

We are looking for a motivated Salesforce Administrator to join our operations team and play a key role in the management, optimisation, and support of our Salesforce platform. This is an excellent opportunity to work on a wide range of Salesforce projects, from user support and data management to automation and system improvements, in a fast-paced and growing environment.

Key Responsibilities

Provide administration and support for Salesforce users, including roles, profiles, permissions, and data management.
Build and maintain reports and dashboards to deliver valuable business insights.
Support system integrity through deduplication, data imports, and ongoing maintenance.
Configure workflows, flows, and automation to streamline business processes.
Manage and prioritise support tickets, escalating issues where necessary.
Work closely with end-users to ensure Salesforce remains efficient and aligned to business needs.
Contribute to CRM projects such as platform reconfiguration, automation enhancements, and new feature rollouts.
Maintain compliance with data governance and GDPR standards.
Skills & Experience Required

minimum of 6 months experience as a Salesforce Administrator (or similar CRM admin role).
Strong knowledge of Salesforce core features including objects, fields, validation rules, process builder, and flows.
Proven ability to manage users, roles, permission sets, and security settings.
Skilled in building custom reports and dashboards.
Experience with data imports, exports, and data cleansing.
Familiarity with both Salesforce Classic and Lightning environments.
Comfortable working in an Agile environment with tools such as Jira or Confluence.
Strong MS Office skills (Excel, PowerPoint, Word).
Desirable Skills

Basic knowledge of HTML, CSS, and Visualforce.
Exposure to Apex programming and Salesforce integrations (APIs / middleware).
Experience with data migration tools and techniques.
Understanding of Salesforce security best practices.